Privacy Policy
Last updated: October 29, 2025
1. Introduction
Welcome to El Kapitan. Located at 695 Park Avenue, Rochester, New York 14607, we are committed to safeguarding the personal information of our guests, patrons and website visitors. This policy explains what information we collect, how we use it and your rights regarding your data.
2. Information we collect
We may collect the following types of information:
- Information you provide directly (such as name, email address, phone number, preferences when you place orders or sign up for offers).
- Information collected automatically when you use our website (such as IP address, browser type, device identifiers, browsing paths, cookies and similar technologies).
- Information from third-party services, when applicable (for example, payment processors, social media platforms or delivery services).
3. How we use your information
We use your information to:
- Provide, maintain and improve our services, including dine-in, take-out, delivery and website functions.
- Communicate with you about your reservations, orders, account, or updates (for example, special offers or events) — unless you opt out.
- Personalize your experience and deliver content relevant to your interests and location.
- Monitor, analyze and protect our operations and website from fraud, misuse and security threats.
- Comply with legal obligations and enforce our terms and policies.
4. Sharing your information
We will not sell your personal information.
5. Cookies and tracking technologies
Our website uses cookies, web beacons and similar technologies to enhance the user experience, remember your preferences, track usage patterns and assist in marketing efforts. You can set your browser to refuse cookies or alert you when cookies are being used — though some site features may not function properly as a result.
6. Your rights
Depending on your jurisdiction, you may have rights regarding your personal information, such as the right to access, correct, delete or restrict processing of your data. If you wish to exercise any of these rights, please contact us (see “Contact information” below). We will respond within a reasonable timeframe and in accordance with applicable law.
7. Data retention and security
We retain personal information only as long as reasonably necessary for the purposes described above or as required by law. We implement appropriate technical and organizational measures to protect your data against unauthorized access, use, disclosure, alteration or destruction. However, no data transmission or storage system is completely secure — please take care when sharing your personal information.
8. Children’s privacy
Our services are intended for individuals aged 13 and older (or the age required by applicable law). We do not knowingly collect personal information from children under the applicable age without parental consent. If you believe we have collected such information, please contact us and we will delete it.
9. Changes to this policy
We may update this privacy policy from time to time. When we do, we will post the new version on our website and update the effective date. Please review periodically. Your continued use of our website or services after changes signifies your acceptance of the revised policy.
10. Contact information
If you have questions or concerns about this privacy policy or our practices, you may contact us at:
El Kapitan
695 Park Avenue
Rochester, NY 14607
Phone: 585-270-5819
El Kapitan 